Technical assistance
Unexpected vehicle issues can cause stress and delays—but with the right support, they can be resolved quickly and without complications. Our technical assistance service ensures reliable help at any time, regardless of your location. We work with experienced and vetted partners who respond promptly, professionally, and with full understanding of your situation.
Whether you’re dealing with a breakdown, need transport, or require accommodation, we provide solutions tailored to your circumstances. Our goal is simple: to get you back on the road or continue your plans with as little disruption as possible.
Technical services we provide:
Towing service
We organize fast and safe removal of malfunctioning vehicles from the road, whether due to a breakdown or accident. Available 24/7, our towing service reaches your location as quickly as possible. We take special care to ensure vehicle safety during transport and proper handling at the service center.
Rent-a-car
If your vehicle is unusable, we provide a replacement car rental. Vehicles are available immediately after assessment, with no extra procedures. A variety of car categories are offered, tailored to your needs and rental duration.
Accommodation arrangements
If repairs take longer, we organize accommodation in nearby hotels or apartments. We prioritize comfort and convenience—accommodation is always close to the service center or major transport routes. This reduces additional stress and helps you continue your journey as soon as possible.
On-site repairs
When feasible, we dispatch a technician to fix the issue on the spot. This often allows you to continue your trip without needing towing or a visit to the service center. Technicians arrive equipped with the tools and spare parts needed for the most common repairs.
Coverage of repair costs at the service center
In cooperation with authorized service providers, we cover diagnostic and repair costs according to the terms of your service. Our team handles communication with the workshop and monitors the repair progress—reducing your administrative burden and speeding up the process.
Taxi services
If you need fast transport to a hotel, service center, or other location, we arrange a reliable taxi. The service is available immediately, with clear and agreed pricing. Your ride is planned based on your schedule, without unnecessary complications.
Bus and plane tickets
If you decide to continue your trip using another form of transport, we help you obtain tickets. Bookings are made immediately, with options for digital or physical tickets. We also assist in changing existing reservations when needed.