Medical Assistance
Health issues can arise at the most unexpected times. That’s why our medical assistance service provides fast and effective support when you need it most. Through partnerships with numerous specialist clinics, polyclinics, laboratories, and both private and public healthcare institutions, we ensure timely access to healthcare—without unnecessary stress or long waiting times.
Our network of partners includes private general and family medicine practices, specialist clinics, dental clinics, and public hospitals. Each medical collaborator is carefully selected to meet high standards of quality and safety for every patient. Thanks to long-standing cooperation, we’ve built stable relationships that guarantee reliable and ongoing support.
Services we provide:
Home visits
A doctor comes directly to your address to perform an examination or provide basic medical care, so there’s no need to leave your home. This service is especially helpful for individuals with reduced mobility, elderly patients, or families with young children. Home visits reduce the risk of additional health complications that can occur during travel to a clinic.
Specialist consultations
We quickly arrange appointments with specialists in trusted clinics and polyclinics, with minimal waiting time. Collaborating with various branches of medicine—from cardiology and neurology to dermatology—allows us to provide comprehensive diagnostic and treatment options. Our team handles every detail, including appointment coordination and any required follow-up tests.
General practice appointments
We provide access to private general and family medicine physicians for everyday health needs. Without long waits or complications, patients can receive essential medical care in a comfortable, professional environment. This service can be scheduled quickly, according to your availability and preferences.
Hospitalization monitoring
We monitor your treatment and communicate with hospitals to keep you informed about your condition and therapy. Our team stays updated on your progress, consults with doctors and advises your family or caregivers. This ensures better awareness and a greater sense of security throughout the recovery process.
Medical documentation and translation
We assist in collecting and professionally translating medical reports, discharge summaries, and other documents. Translations are accurate and aligned with medical terminology so they can be used internationally. We also ensure confidentiality and meet all deadlines during processing.
Medical transport
We organize reliable and safe patient transport—whether for emergencies or scheduled transfers. Transport is available both domestically and abroad, with medical staff present if needed. Our goal is to provide a smooth and worry-free journey tailored to each medical condition.
Medication delivery
We deliver prescribed medications from the pharmacy to your address, following consultation with a doctor or pharmacist. This service is especially useful when a patient is unable to visit the pharmacy in person.
Coverage of medical expenses
We offer options for payment and coverage of treatment costs in line with your policy or assistance plan. You’ll receive detailed information about what is included so you clearly understand your entitlements. Where possible, we also arrange direct billing with healthcare institutions.
Doctor teleconsultations
Suggero medical assistance offers teleconsultations with a doctor via popular apps like WhatsApp, Viber, Zoom, Google Meet, and others—giving users quick and secure access to expert advice without visiting a clinic. This service streamlines doctor-patient communication, especially in urgent or non-deferrable situations, and is available to anyone looking to save time and avoid waiting.
Each client receives personalized attention, with full understanding of their situation and needs. Our aim is to ensure every patient receives appropriate medical care quickly, safely, and with minimal effort.